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Here’s how you can contact us.

Important update: Due to the Canada Post strike, mail-in donations are currently facing delays. If you are planning to make a much-needed holiday donation, we recommend you do so through our secure online giving form. When you donate online, you will also receive an automatic emailed tax receipt.

Check out our FAQ to get answers to commonly asked questions.
In addition, please select the category below for more information.

Update account information

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Please provide the information below to help us locate you in our system and expedite any updates.

First Name*

Last Name*

Email Address*

Phone Number

What are you looking to update?*

Name

Phone Number

Email Address

Physical Address

First Name: From

Your previous first name on file

First Name: To

Updated first Name

Last Name: From

Your previous last name on file

Last Name: To

Updated last name

Phone Number: From*

Your previous phone number on file

Phone Number: To*

Your updated phone number

Email Address: From*

Your previous email

Email Address: To*

Your new email

Physical Address: From*

Your previous address

Street Address Address Line 2 City Province Postal Code Country

Physical Address: To*

Your updated address

Street Address Address Line 2 City Province Postal Code Country

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Removal from physical mailing list

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We are grateful for your support and we’re sorry to see you go. Please enter your information so we can find your account to make amendments.

First Name*

Last Name*

Email Address*

Phone Number*

Please select the publications you would like to stop receiving*

Physical Mail (5 per year)

SHINE Magazine (2 per year)

Annual Report (1 per year)

All Mailings

Please confirm your mailing address*

Street Address Address Line 2 City Province Postal Code Country

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Update monthly donations

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Please select one*

Increase / Decrease Gift Amount

Update Payment Information

Cancel Monthly Gift

We cannot collect payment information via this form. Please call us at 604.449.6333 or toll free 1.833.315.2133, Monday – Friday, 9am-5pm and we would be happy to assist you.

To protect your personal information, please fill out the form below. Our team will contact you by phone or email to confirm and make any changes.

First Name*

Last Name*

Email Address*

Phone Number

Please confirm your addres*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Did you make your donation through Door-to-Door canvassing?*

Yes

What is the Donation Amount and estimated Sign Up date?

Your current monthly gift amount*

Please enter a number greater than or equal to 0.

New desired monthly gift amount*

Please enter a number greater than or equal to 0.

Reason for cancelation*

Other - please specify*

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Request or change a tax receipt

Please note that we are currently processing our annual tax receipts for monthly donors. If you are a monthly donor, you can expect to receive them in the mail by the end of March.

Start a community fundraiser

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Drop off a monetary donation in-person

Our reception is open Monday to Friday, between 8:30am to 4:30pm.

Would you like a presentation cheque prepared?
We would be happy to prepare a large cheque for photos for when you drop of your donation. To confirm a date and time, please contact as at 604-449-6333 or donorservices@bcchf.ca

Donate toys, books, or equipment

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General inquiries

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Contact Us

Call us: 604.449.6333 or toll-free 1.833.315.2133.

Phones are available Monday to Friday, between 8:30am to 4:30pm.

For media inquiries, please email media@bcchf.ca.

Our location and mailing address

Vancouver – Main Office

BC Children’s Hospital Foundation
938 West 28th Avenue
Vancouver BC V5Z 4H4

Reception is available Monday to Friday, between 8:30am to 4:30pm.

BCCHF Campus Wayfinding Map

Overcoming remarkable odds

"Blayke may never be able to conquer Turner syndrome fully, but she fights every day to make sure it doesn’t stop her from being her." — Cassandra, Blayke's mom

Blayke's story

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Join The League of Mighty

Big breakthroughs take time. When you become a monthly donor, you provide experts with continuous support—so they can pursue ambitious advancements in child health.

Learn More

Lola

Have questions? Here’s how you can contact us.

Contact Us

Our location and mailing address

One

100,000+

1,500+

Overcoming remarkable odds

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Your impact

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